Contact Us
We'd love to hear from you.
Get in Touch
Whether you have a question about Liner, need help with your account, want to report a bug, or just want to say hello — reach out and we'll do our best to help.
Email us at hello@ninetynine.digital
Response Times
We aim to respond to all email enquiries within 1–2 business days. For urgent account or billing issues, please include "Urgent" in your subject line and we'll prioritise your request accordingly.
We're a small team, so we appreciate your patience. Every message is read by a real person — we don't use auto-responders or ticket systems. If you don't hear back within three days, feel free to follow up.
Feature Requests & Feedback
We actively build Liner based on user feedback. If you have an idea for a feature, a workflow improvement, or a new integration you'd like to see, let us know. We read every message and prioritise features that help musicians stay in creative flow. Past user requests have shaped Spotify import, frame color-coding, and the AI track ordering feature.
Bug Reports
Found something broken? Include the browser you're using, what you were doing when the issue occurred, and any error messages you saw. Screenshots help too. We take stability seriously — Liner stores your data locally, so bugs that affect your boards are our highest priority.
Business & Partnerships
For partnership enquiries, press requests, or business proposals, email us at hello@ninetynine.digital. We're particularly interested in hearing from labels, recording studios, music education programmes, and playlist curators looking for spatial organization and collaborative tools for their creative workflow.
About Liner
Liner is built by ninetynine.digital, a small studio based in New Zealand focused on crafting thoughtful tools for musicians and creatives. We believe in local-first software, transparent pricing, and respecting your data. Learn more on our About page.